Neat & Clean Property Ltd

Privacy Policy

Last updated: March 2026

This Privacy Policy explains how Neat & Clean Property Ltd ("we", "us", "our") collects, uses and protects the personal information you provide when using our website.

1. Who We Are

Neat & Clean Property Ltd is a property cleaning company based in the United Kingdom. If you have any questions about this policy or your data, you can contact us at:

2. What Information We Collect

When you submit an enquiry through our website contact form, we collect:

We do not collect any payment information on this website.

3. How We Use Your Information

We use the information you provide solely to:

We will never sell, rent or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the basis of legitimate interests — specifically, to respond to enquiries you have voluntarily submitted to us — and where applicable, with your consent.

5. Third-Party Services

Our contact form uses Web3Forms (web3forms.com) to securely deliver your enquiry to our inbox. Your submitted data passes through their servers. You can read their privacy policy at web3forms.com/privacy.

We do not use Google Analytics, advertising cookies, or any third-party tracking on this website.

6. How Long We Keep Your Data

We retain enquiry information only for as long as is necessary to handle your request and for reasonable follow-up, typically no longer than 12 months. After this period, data is deleted.

7. Your Rights

Under UK GDPR, you have the right to:

To exercise any of these rights, please contact us at info@neatcleanproperty.co.uk. We will respond within 30 days.

8. Cookies

This website uses only essential cookies necessary for the site to function (e.g. remembering your cookie consent preference). We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review it periodically.

10. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK's data protection authority, the Information Commissioner's Office (ICO) at ico.org.uk.

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